Privacy policy

Privacy Policy – Buytrex

Last Updated: 19 October 2026

At Buytrex, accessible at https://buytrex.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

- Personal Information: Name, phone number, email address, billing address, and shipping address.
- Order Information: Products purchased, order details, payment status, and transaction references.
- Payment Information: Payments are processed through applicable payment service providers. We do not intend to store complete payment card details on our own systems.
- Technical Information: IP address, browser type, device information, cookies, and website usage data, where applicable.
- Communication Information: Messages and information you provide when contacting our customer support team.

2. How We Use Your Information

We may use your information to:

- Process and deliver your orders.
- Send order confirmations and shipping updates.
- Process payments, refunds, cancellations, and returns.
- Respond to customer questions and provide support.
- Improve our website, products, and shopping experience.
- Prevent fraud, misuse, and unauthorized transactions.
- Comply with applicable legal and regulatory requirements.
- Send promotional communications where permitted and, when required, with your consent.

3. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

- Payment gateways and payment processors.
- Shipping and delivery partners.
- Website hosting and e-commerce service providers.
- Analytics, advertising, and marketing providers, if used.
- Government authorities or other parties when required by law.

These parties may process information according to their own privacy policies and applicable legal obligations.

4. Payments and Security

Payments made through our website may be handled by third-party payment providers. Your payment information is subject to the applicable provider's security practices and privacy policy.

We use reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

- Keep essential website functions working.
- Remember preferences and shopping cart details.
- Understand website traffic and performance.
- Measure advertising effectiveness, where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Marketing Communications

We may send promotional emails or messages where permitted by law. You can opt out of promotional communications at any time by using the unsubscribe option, where available, or contacting us.

You may still receive essential communications related to your orders, transactions, or customer support.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, dispute resolution, accounting, and legal compliance.

When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

9. Third-Party Websites

 

Our website may contain links to third-party websites or social media platforms, including Instagram. We are not responsible for the privacy practices or content of external websites. Please review their respective privacy policies before sharing information with them.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization where required by law. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal obligations. Updates will be published on this page along with the revised date.

12. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:

Buytrex

Website: https://buytrex.shop

Email: buytrex.in@gmail.com

Phone: +91 7593883631

Instagram: https://www.instagram.com/buytrex.in/

We will review privacy-related requests and respond as appropriate under applicable law.